Terms of service

Last Updated: January 9, 2026

Welcome to Rare Label Cards. By accessing or purchasing from our website (rarelabelcards.com), you agree to the terms below. Please read carefully before making a purchase.

1. General Agreement

By using our site, you agree to these Terms and our Privacy Policy. We may update them at any time, and continued use of our website means you accept any changes.

2. Products & Content

Rare Label Cards offers curated trading card products, including mystery boxes and repacks.

We do not guarantee specific cards, players, or values in any product.
Brand-new packs from factory may include surface imperfections, scratches, or other minor issues. This is a normal part of the hobby and why grading is considered a lottery—sometimes these imperfections are so minute they are impossible to detect before opening.
Product details, pricing, and availability can change without notice.
Each Locker Box in this series is constructed to include at least one special box hit, and boxes typically contain multiple special box hits. A special box hit is a curated card selected from the published series checklist that Rare Label designates as a higher-tier inclusion based on rarity, collectability, or prominence within the hobby.

Special box hits may include, but are not limited to, well-known short-print or case-hit style inserts such as Downtowns, Color Blasts, Kabooms, Mangas, Stained Glass cards, or comparable high-profile cards.

The number, identity, and placement of special box hits vary by box and are unknown prior to opening. No monetary value, odds, or specific card types are guaranteed. All cards included are listed on the published series checklist.

Locker Box Checklist Disclosure

Please note that single Locker Boxes do not include a checklist.

Checklists are only provided with the purchase of a full case, which consists of 12 Locker Boxes. Customers purchasing individual boxes will not receive a checklist with their order.

By completing a purchase, the customer acknowledges and agrees to this policy.

3. All Sales Final

All purchases are final.

The trading card market is highly volatile — values can change daily based on player performance and market trends. For example, a quarterback’s value might drop after a tough game or skyrocket after a breakout one.

Because of this, we cannot issue refunds or returns due to card value or contents.

Brand-new packs from factory may include surface imperfections, scratches, or other minor issues. This is a normal part of the hobby and why grading is considered a lottery—sometimes these imperfections are so minute they are impossible to detect before opening.

4. Shipping

Orders ship within 1–5 business days after payment.
You’ll receive tracking info once your order is shipped.
We are not responsible for carrier delays, losses, or incorrect shipping addresses entered at checkout.

For details, see our [Shipping Policy].

5. Payments

All payments are processed securely through trusted payment providers. By purchasing, you authorize us to charge your chosen payment method for the full order amount.

6. Intellectual Property

All logos, content, and materials on this site are owned by Rare Label Cards and may not be used or reproduced without written permission.

7. Limitation of Liability

Rare Label Cards is not responsible for:

Changes in card or product value.
Losses or damages arising from use or misuse of our products.

All products are sold “as is”, and ownership transfers to the buyer upon delivery.

8. Governing Law

These Terms are governed by the laws of the State of Florida, and any disputes will be handled in Miami-Dade County, Florida.

Whatnot Compliance – Complaint & Resolution Policy

This policy applies only to Rare Label Cards products sold on Whatnot by third-party

sellers.

1. Seller of Record (Whatnot Alignment)

• For transactions conducted on Whatnot, the Whatnot seller/streamer is the seller of

record to the end buyer.

• Rare Label Cards acts solely as a product supplier to independent sellers and does not

transact directly with end customers on Whatnot.

• All buyer-facing obligations on Whatnot—including customer service, refunds,

cancellations, shipping, and dispute handling—are the responsibility of the seller of

record.

2. Customer Complaints & Disputes

• End customers must submit all complaints, disputes, or refund requests through

Whatnot to the seller they purchased from, in accordance with Whatnot’s policies.

• Rare Label Cards does not accept or process end-consumer complaints for Whatnot

transactions.

• Rare Label Cards will communicate only with the purchasing seller/company, not the

end buyer.

3. Scope of Rare Label Cards’ Responsibility

Rare Label Cards’ responsibility is limited to:

• Accurate fulfillment of wholesale orders

• Shipment to the verified address provided by the purchasing seller

• Delivery of sealed or curated product as described at the time of wholesale sale

Rare Label Cards is not responsible for:

• How products are marketed, priced, or described by sellers

• Auction formats, break styles, or live-stream conduct

• Buyer expectations, pull results, or perceived value

• Whatnot platform functionality, payments, labels, or buyer disputes

4. Opened Product & Breaks

• Once Rare Label Cards product is opened, ripped, or used in a break by a third-party

seller, all sales are final.• No refunds, replacements, or credits will be issued by Rare Label Cards for opened

product, regardless of outcome.

5. Product Condition Disclaimer

• Sealed and brand-new packs may contain cards with minor imperfections (surface marks,

edge wear, print lines, scratches).

• This is an inherent part of the trading card hobby and grading outcomes are never

guaranteed.

• Rare Label Cards makes no guarantees regarding card condition, pull value, player

selection, or grading results.

6. Claims by Purchasing Sellers

• Only the purchasing seller/company may submit claims to Rare Label Cards.

• Claims for missing items, incorrect quantities, or transit damage must be submitted

within 48 hours of confirmed delivery.

• Claims must include order details and reasonable supporting documentation.

• Failure to report within this window voids eligibility for review.

7. Shipping & Transfer of Risk

• Rare Label Cards ships exclusively to the purchasing seller’s verified address.

• Responsibility transfers to the purchasing seller once carrier tracking confirms delivery.

• Any shipping, delivery, or loss issues between the seller and their customers are outside

Rare Label Cards’ control.

8. Refunds, Credits & Adjustments

• Refunds or credits are issued only for verified Rare Label Cards fulfillment errors.

• Buyer dissatisfaction, platform disputes, chargebacks, or payment issues do not qualify

for reimbursement from Rare Label Cards.

9. Cooperation With Whatnot

• Rare Label Cards will cooperate with Whatnot and purchasing sellers when

documentation is requested for compliance or dispute review.

• Final resolution between sellers and end customers remains the responsibility of the seller

of record and must follow Whatnot policies.

10. Policy Hierarchy

• In the event of a conflict, Whatnot’s Terms of Service and Marketplace Policies

supersede this policy for platform transactions.

11. Checklist Accuracy Disclaimer

Rare Label Cards endeavors to curate, review, and present checklist information with reasonable care; however, all checklist content is provided on an “as is” and “as available” basis. Rare Label Cards makes no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, or timeliness of any checklist information.

To the fullest extent permitted by law, Rare Label Cards disclaims any and all liability for errors, omissions, misspellings, inaccuracies, or typographical mistakes contained within any checklist, whether resulting from human error, third-party sources, or other causes. Use of checklist information is at the user’s sole risk.

Checklist Disclosure

Single Locker Box purchases do not include a checklist. Checklists are only included with the purchase of a full case (12 boxes). No exceptions will be made.